NO SHOW:
In the event that the swim instructor is not notified of your cancellation and arrives at the swim location at the scheduled swim date and you are not there or your child does not swim, it will count as a missed lesson without notice and the lesson may not be made up nor will there be a refund of time or lessons.If you wish to make up that missed lesson, you will need to pay the one-time lesson fee of $15.00 ($20.00 for out of area), provided the instructor can work the lesson into her schedule.
SICKNESS:
Please Notify the instructor if your child has had diarrhea, vomiting, or fever above 100 degrees f. within the last 24 hours. Your child will NOT be given a swim lesson if any of these symptoms occur. These symptoms must have cleared for more than 24 hours before resuming lessons. In this situation, By notifying the instructor with at least 1 hour notice prior to swim time will not count as a missed or now-show lesson and your scheduled lesson will be made up.
BAD WEATHER CONDITIONS:
In the case that it is bad weather conditions*** causing the lesson to be canceled, we will have a make-up lesson or you will get a rain check / credit to be used within 3 months. ***Bad weather conditions include*** high winds, raining, thundering, lightning, or the temperature of the pool water below 78 degrees. If thundering can be heard or if lightning can be seen within a 30 mile radius of the lesson location, for a 30 minute time period, swim lessons WILL be canceled and the instructor will NOT come out to the pool / swim lessons location and the instructor encourages the student not to go near the pool.* After the 3rd lesson in a swim session round, No monies will be refunded, only swim time credit will be issued to be used within 3months time during swim season.
